Help
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Ask in your own words and get the steps, or browse the guides below.
Guides
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Getting started
Account and access
- Change your name and photo
- Change your profile photo
- Contact Pactto support
- Invite people to a room
- Let people join without an account (session link)
- Log in and log out of Pactto
- Open account settings and change your name
- Plans, upgrading and plan limits
- Reset a forgotten password
- Room roles and permissions (Owner, Can edit, Can review, Can view)
Rooms and meetings
- Arrange camera tiles and use conversation mode
- Chat during a meeting
- Choose your camera, microphone, and speakers
- Connection quality warnings during a meeting
- Create a room
- Find, rename, and delete rooms
- Fix connection problems in a meeting
- How many people can join a room
- Join a meeting in a room
- Join a room and admit people from the waiting room
- Keyboard shortcuts during a meeting
- Leave a meeting
- Mute other participants
- Reduce background noise from your microphone
- Share your screen
- Turn your camera and microphone on or off
- "Update required" message
- Why can't I open this room?
Adding content
- Add a table to the canvas
- Add a web link to the canvas
- Add images, videos, PDFs, and other content to a room
- Create a Pactto doc for shared notes
- Fix an upload that failed or a file that will not load
- Replace an image on the canvas
- What happens while a file uploads, and how do I cancel it?
- Which file types can I upload, and how large can they be?
Canvas
- Add and format text on the canvas
- Add or edit a link in text or a sticky note
- Add, format and resize sticky notes
- Download files from the canvas, one at a time or all at once
- Draw freehand on the canvas
- Draw rectangles, circles, arrows and lines
- Export the canvas, a board, or a selection as PNG or PDF
- Point at things with the laser pointer
- Rename, crop, download or act on a file on the canvas
- See where other people are on the canvas
- Select several items at once
- Select, move, resize, duplicate and delete items on the canvas
- Undo or redo a change on the canvas
- View, page through, split, and merge PDFs
- What does each tool in the canvas toolbar do?
- Where do new files appear on the canvas, and at what size?
- Zoom in, zoom out and move around the canvas
Boards and presenting
- Arrange items inside a board
- Collapse or expand a board
- Create a board and add items to it
- Focus on one item or board
- Follow a screen share when one or more people present
- Group a board by review status
- Play videos and keep them in sync for everyone
- Present in a room
- Spotlight your view so others follow you
- Tidy up items into a neat grid
- Use boards and presentations on a phone
- Zoom in on an item in focus mode
Review and feedback
For AI agents: a plain-text index of every guide. Still stuck? Email product@pactto.com.