Help / Account and access

Room roles and permissions (Owner, Can edit, Can review, Can view)

Every room has one Owner and members with Can edit, Can review or Can view; the owner and editors change roles and remove people from the Share dialog.

What each role can do

Each person in a room has one role. The person who created the room is the Owner.

RoleWhat they can do
OwnerEverything Can edit can do. The owner cannot be removed and cannot leave their own room.
Can editFull editing of the canvas: add, move, resize and delete content, draw, create boards, edit Pactto Docs and tables, download assets. Invite people, change roles, remove members, admit people from the waiting room, mute other participants.
Can reviewView the room and play videos, add comments and set the review status of assets. Cannot draw, edit or move content, download, invite people or mute others.
Can viewView the room, move around the canvas and play videos. Cannot comment, draw, edit, download, invite or mute others.

All roles can follow a spotlight and use focus mode, and everyone can leave a room (except the owner).

New members invited by email get Can review unless the inviter picks another role. People who join from the room link or a session link start with Can view.

Change someone's role

Who can do this: the owner and people with Can edit.

  1. In the room, click Share (or, on Your Rooms, click Add participant in the room's row).
  2. In Room members, find the person.
  3. Click the role next to their name and choose Can edit, Can review or Can view.

The change applies right away, and the person's tools update in real time.

Remove someone from a room

Who can do this: the owner and people with Can edit. Nobody can remove the owner.

  1. Open the Share room dialog and find the person in Room members.
  2. Click the role next to their name and choose Remove.
  3. Confirm with Remove in the dialog Remove "<name>" from <room>?.

The person is taken out of the room and loses access.

Leave a room for good

Any member except the owner can remove their own access.

  1. Open the Share room dialog.
  2. Find your own row in Room members, click your role and choose Leave.
  3. Confirm in Leave <room>?. You will lose access to this room.

Using Leave room in the room's top bar only exits the meeting; you keep your access and can come back later.

If something goes wrong

  • "Edit access requires a Pactto account": you tried to give Can edit to a guest who joined without an account. Click Invite to Pactto to email them an invitation to create an account, then give them edit access once they have one.
  • "Failed to change permission" or "Failed to remove participant": the change did not save and the previous role is restored. Try again.
  • If your plan limits the number of editors per room, Pactto shows a plan limit message when you try to add one more.

Good to know

  • People with Can review and Can view see the member list and roles in the Share dialog, but cannot change them.
  • A guest who joined through a session link keeps the (Guest) label even after you change their role.

For AI agents: a plain-text version of this guide.