Plans, upgrading and plan limits

Plans

Pactto has a Free plan and a paid Pro plan. Each plan sets limits such as how many rooms you can own, how much storage you have, the largest file you can upload and how many people can have Can edit in a room. Some features are part of Pro only, for example session links for guests (Let people join without an account), API keys for the Pactto CLI and connecting AI assistants through the MCP server. Features marked with a Pro badge open the plans dialog when clicked.

Current plan details and prices are shown in the app and on the Pactto pricing page.

Upgrade or change your plan

1. On Your Rooms, click your avatar and open Billing & subscription.
2. Click Change plan. The dialog is called Upgrade your plan on the free plan and Change your plan on a paid plan.
3. Choose Monthly or Yearly billing.
4. Click Upgrade to Pro. Checkout opens in a new tab.
5. Finish the payment. The dialog shows Waiting for your payment and updates by itself once the payment clears.

If your browser blocks the new tab, the dialog says Your browser blocked the checkout tab; nothing was charged, so open the checkout page again from there.

Cancel or downgrade

• In Billing & subscription, click Cancel plan, or open the plans dialog and click Downgrade on the Free plan, then confirm with Downgrade to Free.
• The confirmation lists WHAT YOU LOSE. You keep Pro until the end of the current billing period; nothing changes before then.
• Changed your mind? Click Undo cancellation in Billing & subscription before that date.

When you hit a limit

Pactto tells you which limit you reached and whose plan sets it. The plan that counts is the room owner's plan, not the plan of the person using the room.

• Rooms: on Your Rooms, a banner such as "You've used all N rooms included in the <plan> plan" appears. Upgrade to Pro for more rooms, or delete a room to free up a slot.
• Storage: Storage limit reached ("You've reached your storage limit. Upgrade to Pro to upload more files."). In someone else's room you see Room storage limit reached: ask the room owner to free up space or upgrade.
• Editors per room: Editor limit reached when you try to give one more person Can edit. Upgrade to Pro, or ask the room owner to.
• Other limits show "<limit> limit reached" or Plan limit reached with the details.

Good to know

• Accounts managed by Pactto (not on a self-serve plan) see Plans and the note "Your account is managed by Pactto and is not on a self-serve plan."
• Invoices, receipts and your payment method are in Stripe: click Manage billing in Billing & subscription.