# Plans, upgrading and plan limits

> Pactto has a Free plan and a Pro plan; when you hit a plan limit (rooms, storage, editors per room) Pactto tells you which one and whose plan sets it, and you can upgrade from Billing & subscription.

Category: Account and access
Web page: https://www.pactto.com/help/plans-and-limits
All guides: https://www.pactto.com/help.md

## Plans

Pactto has a **Free** plan and a paid **Pro** plan. Each plan sets limits such as how many rooms you can own, how much storage you have, the largest file you can upload and how many people can have **Can edit** in a room. Some features are part of Pro only, for example session links for guests ([Let people join without an account](https://www.pactto.com/help/guest-link.md)), API keys for the Pactto CLI and connecting AI assistants through the MCP server. Features marked with a **Pro** badge open the plans dialog when clicked.

Current plan details and prices are shown in the app and on the Pactto pricing page.

## Upgrade or change your plan

1. On **Your Rooms**, click your avatar and open **Billing & subscription**.
2. Click **Change plan**. The dialog is called **Upgrade your plan** on the free plan and **Change your plan** on a paid plan.
3. Choose **Monthly** or **Yearly** billing.
4. Click **Upgrade to Pro**. Checkout opens in a new tab.
5. Finish the payment. The dialog shows **Waiting for your payment** and updates by itself once the payment clears.

If your browser blocks the new tab, the dialog says **Your browser blocked the checkout tab**; nothing was charged, so open the checkout page again from there.

## Cancel or downgrade

- In **Billing & subscription**, click **Cancel plan**, or open the plans dialog and click **Downgrade** on the Free plan, then confirm with **Downgrade to Free**.
- The confirmation lists **WHAT YOU LOSE**. You keep Pro until the end of the current billing period; nothing changes before then.
- Changed your mind? Click **Undo cancellation** in **Billing & subscription** before that date.

## When you hit a limit

Pactto tells you which limit you reached and whose plan sets it. The plan that counts is the **room owner's** plan, not the plan of the person using the room.

- **Rooms**: on **Your Rooms**, a banner such as **"You've used all N rooms included in the <plan> plan"** appears. Upgrade to Pro for more rooms, or delete a room to free up a slot.
- **Storage**: **Storage limit reached** ("You've reached your storage limit. Upgrade to Pro to upload more files."). In someone else's room you see **Room storage limit reached**: ask the room owner to free up space or upgrade.
- **Editors per room**: **Editor limit reached** when you try to give one more person **Can edit**. Upgrade to Pro, or ask the room owner to.
- Other limits show **"<limit> limit reached"** or **Plan limit reached** with the details.

## Good to know

- Accounts managed by Pactto (not on a self-serve plan) see **Plans** and the note "Your account is managed by Pactto and is not on a self-serve plan."
- Invoices, receipts and your payment method are in Stripe: click **Manage billing** in **Billing & subscription**.

## Related guides

- [Open account settings and change your name](https://www.pactto.com/help/account-settings.md): On the Your Rooms page, click your avatar in the top-right corner to open the Account menu, then pick a section such as Personal information or Billing & subscription.
- [How many people can join a room](https://www.pactto.com/help/room-capacity.md): Up to 20 people can be in a room at the same time, and a room can have up to 99 members with access.
- [Let people join without an account (session link)](https://www.pactto.com/help/guest-link.md): In the Share room dialog, click Create session under Session and share the link; anyone with it can ask to join without a Pactto account for 24 hours, and you admit them from the waiting room.
- [Invite people to a room](https://www.pactto.com/help/invite-people.md): Open the room's Share dialog, type one or more email addresses, choose a role in Invite as, and click Invite; Pactto emails each person a link to the room.
- [Room roles and permissions (Owner, Can edit, Can review, Can view)](https://www.pactto.com/help/roles-and-permissions.md): Every room has one Owner and members with Can edit, Can review or Can view; the owner and editors change roles and remove people from the Share dialog.
