# How many people can join a room

> Up to 20 people can be in a room at the same time, and a room can have up to 99 members with access.

Category: Rooms and meetings
Web page: https://www.pactto.com/help/room-capacity
All guides: https://www.pactto.com/help.md

## Two limits

A Pactto room has two separate limits:

| Limit | What it counts | What happens when it is reached |
|---|---|---|
| **20 people at the same time** | People connected to the room right now | New people cannot enter until someone leaves |
| **99 members** | People who have access to the room (members and guests) | You cannot invite more people until you remove someone |

## When 20 people are already in the room

- Someone asking to join from the join screen sees **"This room has reached the 20 participants limit. Try again later."**
- Someone opening the room sees **"This room has reached maximum capacity (20 participants). Please try again later."**
- In the Share dialog, inviting by email or creating or copying a session link shows **"You have reached the 20 participants limit"**.

The email field and buttons stay enabled, because the room can free up at any moment. Try again when someone leaves.

## When the room has 99 members

- The Share dialog shows **"This room has reached its maximum capacity of 99 participants. To invite new people, remove someone first."** and the invite field is disabled.
- If a batch of invitations would go past the limit, Pactto shows **"Couldn't invite everyone. The room reached its capacity of 99"**.
- Someone new asking to join from the join screen sees **"This room is at maximum capacity (99 participants). Try again later."**
- To make room, remove members you no longer need. See [Room roles and permissions](https://www.pactto.com/help/roles-and-permissions.md).

## Good to know

- People waiting in the waiting room and people who left are not counted as members.
- Your plan can also limit how many editors a room can have. See [Plans and plan limits](https://www.pactto.com/help/plans-and-limits.md).

## Related guides

- [Invite people to a room](https://www.pactto.com/help/invite-people.md): Open the room's Share dialog, type one or more email addresses, choose a role in Invite as, and click Invite; Pactto emails each person a link to the room.
- [Join a room and admit people from the waiting room](https://www.pactto.com/help/waiting-room.md): Open the room link, set up your camera, and click Join room (members) or Request to join (everyone else); the owner or an editor admits waiting people with Admit or Declines them.
- [Let people join without an account (session link)](https://www.pactto.com/help/guest-link.md): In the Share room dialog, click Create session under Session and share the link; anyone with it can ask to join without a Pactto account for 24 hours, and you admit them from the waiting room.
- [Room roles and permissions (Owner, Can edit, Can review, Can view)](https://www.pactto.com/help/roles-and-permissions.md): Every room has one Owner and members with Can edit, Can review or Can view; the owner and editors change roles and remove people from the Share dialog.
- [Plans, upgrading and plan limits](https://www.pactto.com/help/plans-and-limits.md): Pactto has a Free plan and a Pro plan; when you hit a plan limit (rooms, storage, editors per room) Pactto tells you which one and whose plan sets it, and you can upgrade from Billing & subscription.