# Import files from Adobe Frame.io

> On the Pro plan, open Add asset, connect Adobe Frame.io from Add new source, browse to your files, select them, and click Add.

Category: AI and integrations
Web page: https://www.pactto.com/help/import-from-frame-io
All guides: https://www.pactto.com/help.md

## Import from Adobe Frame.io

You can browse your Adobe Frame.io projects inside Pactto and import videos, images, and PDFs into a room. Pactto copies each file into the room, so the files stay even if you disconnect Frame.io. You need **Can edit** access (or be the room owner). Frame.io is part of the **Pro** plan.

### Connect Frame.io (first time only)

1. Click **Add asset** in the toolbar, or press **1**.
2. In the sidebar of the **Add assets** dialog, click **Add new source**.
3. Click **Adobe Frame.io**. An Adobe sign-in window opens.
4. Sign in and allow access.
5. **Adobe Frame.io** appears in the sidebar and its contents load. The connection is saved to your account.

If your plan does not include integrations, the source shows a **Pro** label, and clicking it opens the plan options instead of connecting. If the sign-in window does not open, allow pop-ups for Pactto and try again.

### Browse and import

1. Open **Add asset** (or press **1**) and select **Adobe Frame.io** in the sidebar.
2. Click through your accounts, workspaces, projects, and folders. The path at the top (starting at **Accounts**) shows where you are; click any part of it to go back.
3. Each file shows **Name**, **Owner**, **Modified**, and **Size**.
4. Select files:
   - Click a file to select only that file.
   - **Cmd+click** (Mac) or **Ctrl+click** (Windows) to add a file to the selection or remove it.
   - Or tick the checkbox next to each file.
5. Click **Add**. The button shows "Importing..." or "Importing 2 of 5...".
6. When the import finishes, the files appear on the canvas. Two or more files are laid out in a grid and selected together.

You can close the dialog during an import. The import continues and its progress moves to a message at the bottom of the screen. You can select only videos, images, and PDFs. Folders open when you click them, but you cannot import a whole folder at once.

### Disconnect Frame.io

1. In the **Add assets** sidebar, click the disconnect icon next to **Adobe Frame.io**.
2. In **Disconnect Adobe Frame.io?**, click **Disconnect**.

Files you already imported stay in the room.

## If something goes wrong

- "Adobe Frame.io is part of the Pro plan": you connected Frame.io before your plan changed. The connection is kept, but you need the Pro plan to browse it again.
- "Connection error. Please try reconnecting.": click **Try again** to sign in to Adobe again.
- "Could not load content. Check your connection and try again.": Pactto could not reach Frame.io. Click **Try again**.
- "Failed to import "file name". Please try again.": Pactto skipped that file and still imported the others.
- "No items found": the folder has no files.

## Good to know

- You can also use the Frame.io connection with [Replace image](https://www.pactto.com/help/replace-image.md). You can then select only images, and the button reads **Replace**.

## Related guides

- [Add images, videos, PDFs, and other content to a room](https://www.pactto.com/help/add-assets.md): Click Add asset in the toolbar (or press 1) to upload from your computer, Google Drive, or Adobe Frame.io; you can also drag files onto the canvas, paste them, paste links, or create a Pactto doc or a table.
- [Import files from Google Drive](https://www.pactto.com/help/import-from-google-drive.md): On the Pro plan, open Add asset, connect Google Drive from Add new source, then click Open Google Drive and choose videos, images, or PDFs to add them to the canvas.
- [Which file types can I upload, and how large can they be?](https://www.pactto.com/help/supported-file-types.md): You can upload videos, images, and PDFs; each file can be up to 5 GB, or less if your plan sets a lower per-file limit.
- [Replace an image on the canvas](https://www.pactto.com/help/replace-image.md): Select the image, click Replace image in its title bar, and choose a new image from your computer, Google Drive, or Frame.io; the frame keeps its size and position.
- [What happens while a file uploads, and how do I cancel it?](https://www.pactto.com/help/upload-progress.md): Each new file appears on the canvas right away with a Loading indicator and percentage; hover over the indicator and click Cancel to stop the upload.